“The world is becoming digital. As technology is becoming embedded in society, organizations need to prepare themselves for a new way of working. Over the years organizations and professionals have looked at ITIL® as their guiding light to support organizations, now ITIL has evolved, and ITIL 4 is here to navigate organizations into the modern age.”
Learn the basics of ITIL and IT Service Management, understand the difference between ITIL® v3 and ITIL® 4 and prepare for the new ITIL® 4 Foundation certification in our ITIL® 4 Foundation course.
ITIL® 4 involves a modernization of the existing Service Lifecycle approach.
The new approach describes how a business can best handle the demands for an increased rate of change without renouncing stability.
In short; ITIL® 4 provides comprehensive guidance for managing IT in a modern service economy.
Experience and knowledge of computer environments is useful but not essential.
Certification voucher is included in this course.
Course documentation included in the course price; the presentation material and the e-book ITIL® foundation: ITIL® 4 edition
Acknowledgments: ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved.
ITIL 4 training is provided by Olingo, accredited by PeopleCert.
Course Overview
20 200 kr
2 dagar
Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to find a suitable opportunity.
Customized Courses
The course can be adapted from several perspectives:
In interaction with the course leader, we ensure that the course meets your needs.
Stockholm
Göteborg
Skicka intresseanmälan för utbildningen
Send an expression of interest for the training