Over two intensive days, you will get practical training in handling difficult conversations. The course gives you clear strategies to adapt your approach depending on what you want to achieve with the conversation.
You’ll get concrete tools to steer conversations in the right direction, deliver tough messages, manage emotional outbursts, communicate big changes and give feedback that actually leads to change – through clarity and an empathetic tone.
Through practical exercises based on common industry scenarios, you will have the opportunity to apply the rhetorical techniques directly.
Partner course
Please note that this is a partner course and therefore not covered by the Informator start guarantee.
This course is perfect for those who want to become sharper and more confident in their daily dialogs and have more meaningful meetings
The course is suitable for managers at all levels and also for those who are informal leaders, i.e. leaders without being managers.
No specific prior knowledge required
This training has no certification
This training is delivered in collaboration with Informator’s partner Snacka snyggt
“At Snacka Snyggt, we have extensive experience in helping IT and tech companies improve their communication. We train and give lectures for both the business and public sectors and have helped many in the IT industry, such as Advania, Iver and B3, to handle communication challenges – from technical presentations to stakeholders to customer meetings. Our clients seek our help to streamline and improve their communication in complex situations that we all face in our everyday work.”
The course includes:
To ensure that you can apply what you learn even after the course, you will receive the course book “Successful Conversations” by Serena Mon de Vienne who is both the author of the book and the trainer of the two-day course. The book will be linked to the course content and will allow you to gather all your insights, tools and lessons learned for future use.
Course Overview
15 900 kr
2 days
Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to find a suitable opportunity.
Customized Courses
The course can be adapted from several perspectives:
In interaction with the course leader, we ensure that the course meets your needs.
Skicka intresseanmälan för utbildningen
Send an expression of interest for the training