{"id":32587,"date":"2026-02-10T16:29:09","date_gmt":"2026-02-10T15:29:09","guid":{"rendered":"https:\/\/informator.se\/new-version-of-itil-whats-new\/"},"modified":"2026-02-12T10:50:12","modified_gmt":"2026-02-12T09:50:12","slug":"new-version-of-itil-whats-new","status":"publish","type":"post","link":"https:\/\/informator.se\/en\/new-version-of-itil-whats-new\/","title":{"rendered":"New version of ITIL &#8211; what&#8217;s new?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"32587\" class=\"elementor elementor-32587 elementor-32528\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a0bb53a e-flex e-con-boxed e-con e-parent\" data-id=\"5a0bb53a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d50b2fc e-con-full e-flex e-con e-child\" data-id=\"d50b2fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ac27af elementor-widget elementor-widget-text-editor\" data-id=\"4ac27af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ITIL\u00ae (version 5) is a further development of ITIL 4, not a new framework. The authors make this clear by removing the version number from the name. So, formally, we will not refer to this as ITIL 5, but only as ITIL, with the version in brackets to make it clear that it is the latest &#8220;edition&#8221;.    <\/p><p>The changes are deliberately limited but clear, with the aim of better reflecting how digital products and services are actually developed, delivered and managed today. Below is a summary of the key differences and what they mean for those who already hold an ITIL 4 certification. <\/p><p>The new version will be rolled out in spring 2025, with a limited range of courses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c68137 elementor-widget elementor-widget-spacer\" data-id=\"8c68137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e5ee96 elementor-widget elementor-widget-text-editor\" data-id=\"2e5ee96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Overall approach<\/h3><p data-start=\"490\" data-end=\"502\"><strong data-start=\"490\" data-end=\"500\">ITIL 4<\/strong><\/p><ul data-start=\"503\" data-end=\"651\"><li data-start=\"503\" data-end=\"536\"><p data-start=\"505\" data-end=\"536\">Focus on <em data-start=\"514\" data-end=\"534\">service management<\/em><\/p><\/li><li data-start=\"537\" data-end=\"590\"><p data-start=\"539\" data-end=\"590\">Strong emphasis on services, value and co-creation<\/p><\/li><li data-start=\"591\" data-end=\"651\"><p data-start=\"593\" data-end=\"651\">Introduced the Service Value System (SVS) and the value chain<\/p><\/li><\/ul><p data-start=\"653\" data-end=\"665\"><strong data-start=\"653\" data-end=\"663\">ITIL (version 5)<\/strong><\/p><ul data-start=\"666\" data-end=\"898\"><li data-start=\"666\" data-end=\"725\"><p data-start=\"668\" data-end=\"725\">Increased focus on <em data-start=\"684\" data-end=\"723\">digital product and service management<\/em><\/p><\/li><li data-start=\"726\" data-end=\"811\"><p data-start=\"728\" data-end=\"811\">Clearer connection to product organizations, platforms and digital ecosystems<\/p><\/li><li data-start=\"812\" data-end=\"898\"><p data-start=\"814\" data-end=\"898\">Clarifies how value is created throughout the life cycle, not just through service delivery<\/p><\/li><\/ul><p><strong data-start=\"900\" data-end=\"919\">Summary:<\/strong> ITIL (version 5) broadens the perspective from &#8220;IT services&#8221; to digital products and services combined.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb5d12 elementor-widget elementor-widget-spacer\" data-id=\"bbb5d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e56ba6 elementor-widget elementor-widget-text-editor\" data-id=\"6e56ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"3219\" data-end=\"3283\">What does ITIL (version 5) mean for those who are already certified in ITIL 4?<\/h3><p data-start=\"3285\" data-end=\"3364\">If you already have <strong data-start=\"3301\" data-end=\"3322\">ITIL 4 Foundation<\/strong> or higher certification, the following applies:<\/p><ul data-start=\"3366\" data-end=\"3527\"><li data-start=\"3366\" data-end=\"3409\"><p data-start=\"3368\" data-end=\"3409\">Your skills are still relevant<\/p><\/li><li data-start=\"3410\" data-end=\"3468\"><p data-start=\"3412\" data-end=\"3468\">The new version does not replace ITIL 4, but builds on it<\/p><\/li><li data-start=\"3469\" data-end=\"3527\"><p data-start=\"3471\" data-end=\"3527\">You <strong data-start=\"3482\" data-end=\"3490\">don&#8217;t<\/strong> need to re-read the whole Foundation content<\/p><\/li><\/ul><p data-start=\"3529\" data-end=\"3596\">Instead, there is a special <a href=\"https:\/\/informator.se\/en\/produkt\/itil-5-foundation-bridge\/\" target=\"_blank\" rel=\"noopener\"><strong data-start=\"3557\" data-end=\"3591\">Foundation Bridge course<\/strong><\/a> which:<\/p><ul data-start=\"3597\" data-end=\"3742\"><li data-start=\"3597\" data-end=\"3651\"><p data-start=\"3599\" data-end=\"3651\">focuses on the differences between ITIL 4 and the updated version<\/p><\/li><li data-start=\"3652\" data-end=\"3687\"><p data-start=\"3654\" data-end=\"3687\">is shorter and more concentrated than the Foundation course<\/p><\/li><li data-start=\"3688\" data-end=\"3742\"><p data-start=\"3690\" data-end=\"3742\">leads to the same certification as <a href=\"https:\/\/informator.se\/en\/produkt\/itil-5-foundation\/\" target=\"_blank\" rel=\"noopener\"><strong data-start=\"3706\" data-end=\"3740\">the ITIL Foundation course<\/strong><\/a><\/p><\/li><\/ul><p data-start=\"3744\" data-end=\"3814\">The certification is administered by <span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\">PeopleCert<\/span>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8826f72 elementor-widget elementor-widget-spacer\" data-id=\"8826f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd013c1 elementor-widget elementor-widget-text-editor\" data-id=\"fd013c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3> Executive summary<\/h3><ul data-start=\"3850\" data-end=\"4073\"><li data-start=\"3850\" data-end=\"3896\"><p data-start=\"3852\" data-end=\"3896\">ITIL (version 5) is an evolution, not a revolution<\/p><\/li><li data-start=\"3897\" data-end=\"3997\"><p data-start=\"3899\" data-end=\"3997\">Your knowledge in previous versions of ITIL is still relevant<\/p><\/li><li data-start=\"3998\" data-end=\"4073\"><p data-start=\"4000\" data-end=\"4073\">For those already certified, the step to ITIL (version 5) is limited and structured<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ITIL\u00ae (version 5) is a further development of ITIL 4, not a new framework. The authors make this clear by removing the version number from the name. So, formally, we will not refer to this as ITIL 5, but only as ITIL, with the version in brackets to make it clear that it is the [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":32590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1313],"tags":[],"class_list":["post-32587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-new"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/posts\/32587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/comments?post=32587"}],"version-history":[{"count":1,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/posts\/32587\/revisions"}],"predecessor-version":[{"id":32588,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/posts\/32587\/revisions\/32588"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/media\/32590"}],"wp:attachment":[{"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/media?parent=32587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/categories?post=32587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/informator.se\/en\/wp-json\/wp\/v2\/tags?post=32587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}