Awareness: IT4IT™ Standard eLearning

• What problems the IT4IT Reference Architecture can resolve

• The key demands and drivers for changing IT functions (to become a service broker and integrator), and hence the importance of IT4IT

• The nature of the IT4IT standard, the IT4IT Value Streams, and the IT4IT Reference Architecture

• The positioning of the IT4IT standard versus other standards (such as ITIL), and how IT4IT is complementary to them

• You need to ‘sell’ IT4IT internally within your organization 

• You want to know more about the IT4IT standard before committing to the full Foundation training and examination

• What problems the IT4IT Reference Architecture can resolve

• The key demands and drivers for changing IT functions (to become a service broker and integrator), and hence the importance of IT4IT

• The nature of the IT4IT standard, the IT4IT Value Streams, and the IT4IT Reference Architecture

• The positioning of the IT4IT standard versus other standards (such as ITIL), and how IT4IT is complementary to them

Why should you take this course?

• IT4IT is a widely used reference architecture for managing the business of IT

• Even having an awareness of IT4IT can be highly beneficial for managers and employees working as part of IT4IT teams

• Good e-Learning is an award-winning online training provider

• Good e-Learning courses are accessible via the Docebo app, allowing learners to study any time, anywhere

• This course features a variety of online training assets, including interactive slides, custom graphics, and instructor-led videos; each designed with help from highly experienced IT4IT practitioners

Module 1: What’s the Story? Learning Objectives

Module One sets the scene by describing an unfolding age of digital disruption (DX), and goes on to sketch the current challenges faced by today’s IT management. The second half of the module then introduces the IT4IT standard and positions it as a response.

• 1.1. Welcome
• 1.2. Today’s landscape
• 1.3. What is IT management and the IT4IT standard?
• 1.4. IT management challenges
• 1.5.An introduction to the IT4IT Reference Architecture
• 1.6. Why use the IT4IT Reference Architecture?
• 1.7. Relationship with ITIL and other best practices and frameworks

Module 2: The IT4IT Standard in Detail Learning Objectives

Module Two goes into the IT4IT standard in much more detail. Starting with an in-depth study of the IT Value Chain, the module looks closely at each of the IT Value Streams in turn, before turning its attention to the IT4IT Reference Architecture.

• 2.1. The IT Value Chain
• 2.2. The IT Value Streams
• 2.3. Strategy to portfolio (S2P) in detail
• 2.4. Requirement to deploy (R2D) in detail
• 2.5. Request to fulfill (R2F) in detail
• 2.6. Detect to correct (D2C) in detail
• 2.7. The IT4IT Reference Architecture in detail

Module 3: The Benefits of Using the IT4IT Standard Learning Objectives

This third module describes in detail the value and benefits that the IT4IT standard brings to the IT organization and its business, in particular the benefits that can be achieved by implementing the IT4IT Value Streams and the IT4IT Reference Architecture.

• 3.1 The benefits of using the IT4IT standard
• 3.2. The benefits of each IT Value Stream
• 3.3. S2P: the benefits
• 3.4. R2D: the benefits
• 3.5. R2F: the benefits
• 3.6. D2C: the benefits
• 3.7. The supporting activities: the benefits

Module 4: The IT4IT Benefits per Stakeholder Learning Objectives

This, the final module, provides a brief overview of the benefits grouped by stakeholder. The benefits of having an IT4IT standard can relate to the different groups taking part. The specific benefits are identified per involved party.

• 4.1. .Benefits per stakeholder
• 4.2. The business user
• 4.3. The IT organization
• 4.4. The IT4IT organization
• 4.5. The IT service provider
• 4.6. The IT management software vendor

ArchiMate® and TOGAF® are registered trademarks and IT4IT™ is a registered of The Open Group.

Awareness: IT4IT™ Standard is delivered by Good e-Learning. Informator promotes this course for Good e-Learning.