Check Point Certified Troubleshooting Expert (CCTE)

This course is designed for security

experts and Check Point resellers

who desire to obtain the necessary

knowledge required to perform more

advanced troubleshooting skills while

managing their security environments.

• Demonstrate understanding how to use advanced troubleshooting

tools and techniques including: Interpreting diagnostic data with

CPInfo, Collecting and reading statistical data using CPView, and

Advanced troubleshooting risks.

• Describe the use of Logs and SmartEvent in troubleshooting.

• Describe the log indexing system and issues that can occur.

• Discuss methods to troubleshoot log indexing in SmartLog and

SmartEvent.

• Explain the databases used in Security Management operations.

• Identify common troubleshooting database issues.

• Discuss Management Processes.

• Demonstrate understanding of advance troubleshooting tools

and techniques including: How the kernel handles traffic, How to

troubleshoot issues using chain modules, How to use the two main

procedures for debugging the Firewall kernel, and How the two

main procedures for debugging the Firewall kernel differ.

• Demonstrate understanding of user mode debugging, including

collecting and interpreting process debugs.

• Debug user mode processes.

• Discuss advanced Identity awareness troubleshooting.

• Learn to run debugs on Identity Awareness.

• Explain Unifed Access Control flow and processes.

• Explain Access Control kernel debugs.

• Describe Access Control process debugs.

• Explain basic and advanced Site-to-Site VPN troubleshooting tools

and techniques, including: Packet captures, IKE debugs, and VPN

process debugs.

• Explain Client-to-Site VPN troubleshooting tools and techniques,

including: Remote access troubleshooting and Mobile access

troubleshooting.

Working knowledge of UNIX and/or

Windows operating systems, Working

knowledge of Networking, TCP/IP, CCSE

training/certification, Advanced knowledge

of Check Point Security Products.

• Collecting and Reading CPInfo

• Collecting and Reading CPView Data

• Troubleshooting SmartLog

• Troubleshooting SmartEvent

• Troubleshooting Database Issues

• Debugging Security Gateway Kernel

• Debugging User Mode Processes

• Debugging Identity Awareness

• Debugging Unified Policy Inspection

• Troubleshooting Site-to-Site VPN

• Debugging Remote Access VPN