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ITIL® Managing Across the Lifecycle (MALC) eLearning

Study for a qualification in ITIL Managing Across the Lifecycle (MALC) by taking an accredited online training course from Good e-Learning! The purpose of this course is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages.

The course is designed to help you to prepare to take and pass the exam leading to the ITIL Intermediate Certificate in Managing Across the Lifecycle. Success in the exam will also earn you 5 credits towards the 22 credits needed to gain the ITIL Expert qualification.

Our course has been accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for an ITIL Managing Across the Lifecycle qualification in IT Service Management.

Audience

The qualification prepares candidates to work in established service management roles, as well as to implement and improve service management practices. The target group for the MALC qualification
includes, but is not limited to: Chief Information Officers, Senior IT Managers, IT Managers, supervisors, IT Professionals, IT Operations Practitioners, IT Development Practitioners

Prior knowledge

ITIL® Foundation

Certification

The examination is set at a higher level of difficulty than the Intermediate exams and will Consists of ten complex multiple choice questions. The exam is based on a case study and between 8 and 10 questions will be case study based. A maximum of 2 questions will not be based on the case study although each question will state clearly whether or not it is case study based. Each question is gradient scored, meaning that you will have four answer options to choose from, and each answer will either be worth five marks, three marks, one mark, or zero marks. You will have 120 minutes to complete the exam. There are a maximum of 50 potential marks in this exam; to pass you must get at least 35 out of 50 marks correct (70%).

FREE PEOPLECERT exam voucher included as well as mock exams and quizzes concluding each module

Courseware

E-learning

Why you should take this course:

Managing Across the Lifecycle (MALC) focuses on providing candidates with the skills to support an organizations service delivery by bridging the service lifecycle stages.

The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this knowledge is validated in the associated exam and certification.

It also allows a successful candidate to demonstrate that they have learned the value of an integrated service management practice, as opposed to separate subject areas. It draws on knowledge gained at the Foundation and Intermediate levels.

Students who complete this course will have learnt:

  • Key concepts of the service lifecycle

  • Communication and Stakeholder Management

  • Integrating service management processes across the service lifecycle

  • Managing services across the service lifecycle

  • Implementing and improving service management capability

  • Measurement, governance and organization

Key features of this course:

  • Accredited by PeopleCert

  • Credits awarded: 5

  • 30 hours of course material

  • 1x FREE exam voucher on request

  • Instant 6... Läs mer

Why you should take this course:

Managing Across the Lifecycle (MALC) focuses on providing candidates with the skills to support an organizations service delivery by bridging the service lifecycle stages.

The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas. ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this knowledge is validated in the associated exam and certification.

It also allows a successful candidate to demonstrate that they have learned the value of an integrated service management practice, as opposed to separate subject areas. It draws on knowledge gained at the Foundation and Intermediate levels.

Students who complete this course will have learnt:

  • Key concepts of the service lifecycle

  • Communication and Stakeholder Management

  • Integrating service management processes across the service lifecycle

  • Managing services across the service lifecycle

  • Implementing and improving service management capability

  • Measurement, governance and organization

Key features of this course:

  • Accredited by PeopleCert

  • Credits awarded: 5

  • 30 hours of course material

  • 1x FREE exam voucher on request

  • Instant 6 months access

  • Quizzes and revision modules

  • Increase your earning potential by up to 20%

  • Average first time pass rate of 91%

ABOUT THIS COURSE

Study for a qualification in ITIL Managing Across the Lifecycle (MALC) by taking an online training course from Good e-Learning! The ITIL Managing Across the Lifecycle qualification completes the ITIL Lifecycle and Capability qualifications and leads to the ITIL Expert qualification. The purpose of this course is to give candidates the skills to support an organization’s service delivery by bridging the service lifecycle stages. 

The ITIL processes and practices, as learnt from the lifecycle and capability streams of the intermediate certificates, are put into a context of delivering this value and this
knowledge is validated in the associated exam and certification.

ACCREDITATION

This course has been accredited by PeopleCert, who are licensed by AXELOS as an Examination Institute for the ITIL® Managing Across the Lifecycle Certificate in IT Service Management.

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Kursfakta

Kurs-ID: EL028
Längd: 30 Tim
Pris exkl moms: 6 800 kr

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