T1916

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IT Service Management (ITSM) Implementation

We are pleased to offer a 3 day IT Service Management (ITSM) Implementation Training.

This course focuses specifically on ITSM applications and related functionality, which may be configured during an implementation using low-code or no-code approach. IT Service Management Implementation is up-to-date, in-depth, and aligned with common and practical implementation scenarios and challenges.

Courseware

Please note that this training will be in Swedish or English depending on attendees.

Upon completion of this course, for each ITSM application, students will be able to:

  • Understand baseline application functionality, security, and architecture
  • Design solutions to meet requirements that maximize system quality attributes, such as upgradability, maintainability, and scalability
  • Implement configurations common to 80% of customer deployments

Throughout the course, students will experience:

  • Hands-on exercises to reinforce the lecture concepts and provide practical experience
  • Knowledge checks
  • Concept reviews
  • Open discussions

Upon completion of this course, for each ITSM application, students will be able to:

  • Understand baseline application functionality, security, and architecture
  • Design solutions to meet requirements that maximize system quality attributes, such as upgradability, maintainability, and scalability
  • Implement configurations common to 80% of customer deployments

Throughout the course, students will experience:

  • Hands-on exercises to reinforce the lecture concepts and provide practical experience
  • Knowledge checks
  • Concept reviews
  • Open discussions

Utbildningen levereras i samarbete med

Kursfakta

Kurs-ID: T1916
Längd: 3 dagar
Pris exkl moms: 24 000 kr
Inregistrering: 09.00
Kursstart: 09.30
Kursslut (ca): 17.00

Frågor om kursen?

Har du frågor om kursens innehåll, leveransdatum/ort eller behöver en företagsanpassad variant? Fyll i formuläret nedan!


Kan betalas med:
TRAINING CARD

Avtalsrabatter och kampanjer kan ej nyttjas på denna kurs.


Ort och datum

Göteborg
27 apr-29 apr
Boka nu!

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