TRS2702

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SKYPE for Business Core - Power User

This training will give you a good understanding of how the core functionality in Skype for Business works. You will learn how to use Skype for Business as a real Power User. We will also go through architecture and troubleshooting of the most common issues.

The core functionality includes all components in Skype for Business Server except Enterprise Voice.

The trainer is also working as a consultant. In his work, he helps organizations around the world design, review and implement Skype for Business Server. He will share his knowledge and experiences from the field.

The course is delivered in spoken Swedish.

"Lab-add on" is not included in this course.

Audience

End-Users or Helpdesk/Servicedesk agents which wants to raise their skills in Skype for Business to real Power Users!

Prior knowledge

- Basic Understanding of TCP/IP
- Basic Experience in working with Lync/Skype for Business as an end-user.

Courseware

Student Lab Manual, Slide deck, and Lab files.

Objectives
Being able to fully understand all the features of Skype for Business (except Enterprise Voice).
To have a basic understanding of the Skype for Business Server Architecture. Being able to troubleshoot the most common issues with Skype for Business.
You will have a good understanding and practical experience of the following techniques:

- Skype for Business Overview
- Skype for Business Client Overview
- Skype for Business Server Overview & Architecture
- Troubleshooting Skype for Business


Content

- Skype for Business: Overview
o What is Skype for Business?
o What’s new in Skype for Business from Lync
o What is Skype for Business Online?
- Skype for Business Client Overview
o The different clients
o IM & Presence
o Conferencing
o Mobility
o Skype Teams
o Persistent Chat
- Skype for Business Server Overview & Architecture
o Server Roles
o Topology
o Network
o Certificates
o DNS
- Troubleshooting Skype for Business
o Troubleshooting Tools
o Troubleshooting Clients
o Troubleshooting Servers
 
Objectives
Being able to fully understand all the features of Skype for Business (except Enterprise Voice).
To have a basic understanding of the Skype for Business Server Architecture. Being able to troubleshoot the most common issues with Skype for Business.
You will have a good understanding and practical experience of the following techniques:

- Skype for Business Overview
- Skype for Business Client Overview
- Skype for Business Server Overview & Architecture
- Troubleshooting Skype for Business


Content

- Skype for Business: Overview
o What is Skype for Business?
o What’s new in Skype for Business from Lync
o What is Skype for Business Online?
- Skype for Business Client Overview
o The different clients
o IM & Presence
o Conferencing
o Mobility
o Skype Teams
o Persistent Chat
- Skype for Business Server Overview & Architecture
o Server Roles
o Topology
o Network
o Certificates
o DNS
- Troubleshooting Skype for Business
o Troubleshooting Tools
o Troubleshooting Clients
o Troubleshooting Servers
 

Utbildningen levereras i samarbete med

Kursfakta

Kurs-ID: TRS2702
Längd: 1 dag
Pris exkl moms: 7 995 kr
Inregistrering: 09.00
Kursstart: 09.30
Kursslut (ca): 16.30
Kan betalas med:
TRAINING CARD

Avtalsrabatter och kampanjer kan ej nyttjas på denna kurs.


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