TRM_OSCE

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Trend Micro OfficeScan (OSCE) 11

In this course, you will learn how OfficeScan 11 works. This course provides information about the product architecture, internal processes, how it addresses threats on the desktop, and troubleshooting information that a technical support engineer would need to know to support the product.

Målgrupp

Technical Support Engineers and resellers that provide technical support to their customers

Förkunskaper

Trend Micro recommends that you have a good working knowledge of OfficeScan administration, Trend Micro products and services as well as basic networking concepts and principles. You should also have a working knowledge of the following products:

-    Windows 2012 Servers & Clients
-    Microsoft Internet Information Server (IIS)

Course Objectives 

-    Enable debug functions for different OfficeScan Components.
-    Understand debug logs and become familiar with how logs appear when the product is functioning properly. This facilitates identification of log entries that are the result of problems.
-    Design implantation solutions for various network conditions, organizational structures, administrative preferences, and management plans.
-    Use debugging tools to troubleshoot common problems in OfficeScan.

Course Content

OSCE Overview
-    OfficeScan Introduction
-    Changes in this Release
-    GM Build Information
-    Architecture overview

Communication and Administration
-    Client-to-server Communication
-    Management Console Communication 
-    Ports Used
-    ISAPI
-    Console Access using Active Directory Accounts
-    Active Directory Integration
-    Roles
-    Compliance Reports
-    Outside Server Management
-    Client Grouping 
-    Client Settings
-    Roaming Clients
-    Troubleshooting

Protection
-    Smart Protection Network
-    Traditional... Läs mer

Course Objectives 

-    Enable debug functions for different OfficeScan Components.
-    Understand debug logs and become familiar with how logs appear when the product is functioning properly. This facilitates identification of log entries that are the result of problems.
-    Design implantation solutions for various network conditions, organizational structures, administrative preferences, and management plans.
-    Use debugging tools to troubleshoot common problems in OfficeScan.

Course Content

OSCE Overview
-    OfficeScan Introduction
-    Changes in this Release
-    GM Build Information
-    Architecture overview

Communication and Administration
-    Client-to-server Communication
-    Management Console Communication 
-    Ports Used
-    ISAPI
-    Console Access using Active Directory Accounts
-    Active Directory Integration
-    Roles
-    Compliance Reports
-    Outside Server Management
-    Client Grouping 
-    Client Settings
-    Roaming Clients
-    Troubleshooting

Protection
-    Smart Protection Network
-    Traditional Virus Protection
-    Spyware/Grayware Protection
-    File Reputation
-    Firewalls Protection
-    Web Threat Protection
-    Unauthorized Change Protection
-    Unauthorized Device Access Protection
-    Data Protection
-    Troubleshooting

Update

-    ActiveUpdate Overview
-    Incremental Update
-    Site Duplication
-    Smart Duplication
-    Downloading and Deploying Updates
-    Duplication Methods
-    Update Sources
-    Update Agents
-    Rollback
-    Troubleshooting

Deployment
-    OfficeScan Server Deployment
-    Client Deployment

Utbildningen levereras i samarbete med

Kurs-ID: TRM_OSCE
Längd: 3 dagar
Pris exkl moms: 21 500 kr
Kan betalas med:
TRAINING CARD

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