Course overview

This course provides foundational knowledge of the considerations and benefits of using cloud services and the Software as a Service (SaaS) model, with a particular focus on Microsoft 365 cloud services. You’ll start by learning about basic cloud services, including an overview of cloud computing and specifically Microsoft cloud services.
You will be introduced to Microsoft Azure and you will examine the differences between Microsoft 365 and Office 365.
This is followed by an in-depth review of Microsoft 365, including a comparison between Microsoft on-premises services and Microsoft 365 cloud services, a review of Enterprise Mobility in Microsoft 365, and an analysis of how Microsoft 365 services enable collaboration.
The course then analyzes how security, compliance, privacy, and trust are managed in Microsoft 365 and concludes with a review of Microsoft 365 plans, licenses, billing, and support. This course is designed for decision makers and IT professionals who are interested in using cloud services in their organization. This course will help students prepare for the Microsoft 365 Certified: Microsoft 365 Fundamentals exam (MS-900).

Course Objective

After completing this course, students will be able to:

Distinguish between the different models of cloud computing.
Identify the key differences between Microsoft 365 subscriptions.
Plan for migration to Microsoft 365 services.
Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
Identify how Microsoft 365 services support teamwork.
Describe identities, including cloud identity, local identity and hybrid identity.
Describe the management and protection of devices in the cloud, including the use of Intune.
Describe data protection, including the use of Azure Information Protection.
Describe compliance in general and the compliance features in Microsoft 365.
Describe subscriptions, licenses, billing and support for Microsoft 365

Target Group

This course is designed for decision makers and IT professionals who want to use cloud computing in their organization, or who simply want to gain a basic knowledge of cloud computing.
This includes considerations and benefits of using cloud computing in general and the Software as a Service (SaaS) model in particular, with a general focus on Microsoft 365 cloud computing.

Prerequisites

Before taking this course, you should have basic hands-on experience with Microsoft 365 services as well as a good understanding of general IT principles.
No prior experience with Microsoft 365 administration, Copilot, or AI agents is required, as the course is designed for beginner-level learners.

Target group

This course is intended for entry-level IT professionals and new administrators who want to gain a basic understanding of Microsoft 365 services and Microsoft 365 Copilot.
This course is suitable for participants who want to understand the core components, concepts, and capabilities required to use and manage Microsoft 365, Copilot, and agents—without needing prior hands-on administrative experience.

Certification

This course does not have any associated certification. Each participant who completes the course receives a course certificate.

Trainer

This course is delivered in collaboration with QA

More about the course

Module 1: Cloud concept

Explore the basic concepts of cloud computing and how it can help your business.

Lessons

Principles of cloud computing
What is Microsoft 365?
Choose a cloud deployment

Module 2: Microsoft 365 – productivity and teamwork opportunities

Learn more about the productivity and teamwork solutions in Microsoft 365 and the features that help people be more productive with Microsoft 365 – the world’s productivity cloud.

Lessons

Microsoft 365 solutions for productivity and teamwork
Engage employees with Microsoft Stream, Teams and Yammer
Get more done with Office on any device
Storing and sharing files with OneDrive and SharePoint

Module 3: Business management features in Microsoft 365

Learn more about the business management solutions in Microsoft 365 and the features that help organizations become more productive using Microsoft 365 – the world’s productivity cloud.

Lessons

Manage your business with Microsoft 365
Simplify device management with Microsoft Endpoint Manager
Get more done and stay safe with Windows 10
Leverage business intelligence with Microsoft 365 analytics and reporting

Module 4: Security and compliance for Microsoft 365

Learn more about the security and compliance solution areas in Microsoft 365 and the features available to help businesses protect their business and meet regulatory requirements.

Lessons

Security principles and solution areas
Identity and access management
Protection against threats
Security in the cloud
Information security and governance
Management of compliance
Managing risk, detection and audit

Module 5: Licensing and support for Microsoft 365

Learn more about licensing, service and support options for Microsoft 365.

Lessons

Identify license options available in Microsoft 365
Describe the support offered by Microsoft 365 services
Describe the lifecycle of services in Microsoft 365

Course overview

1 day

Basic

Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to get an opportunity that suits.

För samtliga utbildningar gäller våra
Allmänna Villkor.

Company-adapted course

The course can be adapted from several perspectives:

Content and focus area
Scope of application
Structure

In collaboration with the course leader, we make sure that the course meets your wishes