Two-day course that provides you with structured guidelines and techniques for managing conflict effectively. You will be trained in conversation frameworks such as the BERA model, gain insight into personal reaction patterns and practice conducting both preventive and acute conflict conversations with empathy and clarity.
Master conflict management, understand different conflict styles and conduct structured conversations.
Managers and project leaders facing difficult conversations.
Experience in leadership is recommended.
Course certificate.
This course is delivered in collaboration with one of our partners.
Course Overview
2 days
Basic
Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to find a suitable opportunity.
Customized Courses
The course can be adapted from several perspectives:
In interaction with the course leader, we ensure that the course meets your needs.
Send an expression of interest for the training
Send an expression of interest for the training