Mastering Exchange Online Administration

Mastering Exchange Online Administration

Course overview

This three-day course provides an in-depth review of the administration, security, and operations of Exchange Online in Microsoft 365. The course focuses on hands-on management of users, groups, mail flow, security, compliance, and monitoring in cloud-based Exchange environments.
Participants work both in the Exchange Online Admin Center and via PowerShell, and gain hands-on experience through extensive labs in their own Microsoft 365 tenant (30 days).
Important: This course does not cover Exchange Hybrid, Hybrid Configuration Wizard, hybrid mail flow, or migration scenarios between on-prem and the cloud.

Course Objective

  • Administer Exchange Online through Admin Center and PowerShell
  • Manage users, groups, shared mailboxes, and resources
  • Configure mail flow and connectors
  • Implement security, RBAC, and OWA policies
  • Work with DLP, EOP, and Defender for Office 365
  • Troubleshoot and monitor Exchange Online environments

Target Group

The course is aimed at:

  • IT professionals and administrators working with Microsoft 365
  • Exchange administrators moving from on-prem to the cloud
  • Support staff handling mail flow, security, and user administration
  • Consultants who need to understand Exchange Online in depth

Prerequisites

Participants should have:

  • Basic understanding of cloud services
  • Experience in Office 365 administration
  • Familiarity with Exchange/Outlook
  • Basic PowerShell skills (not required, but recommended)
    The course also requires the participant to be able to use Multi-Factor Authentication (MFA).

Certification

There is no certification for this course.

Trainer

QA

More about the course

Module 1 – Introduction to Microsoft 365 and Exchange Online
Microsoft 365 overview
Release models and system requirements
Exchange Online overview and service limits
Create users and manage basic settings
Labs: Create users, review upcoming changes
Module 2 – Exchange Online Management Tools
Admin Center
Permissions
PowerShell modules and connectivity
EOP PowerShell
Lab : PowerShell administration
Module 3 – Recipient Management
Mailbox types
Create and configure users
Distribution lists, dynamic lists
Shared mailboxes, resource mailboxes
Address lists and Address Book Policies
Labs: Create and configure recipients
Module 4 – Microsoft 365 Groups
Creation, management and governance
Guest access
PowerShell governance
Archiving and life cycle
Lab : Managing M365 Groups
Module 5 – Organization Sharing and Apps
Sharing policies
Calendar sharing
Exchange Online apps
Lab : Apps in Outlook
Module 6 – Security in Exchange Online
RBAC
Role groups and policies
OWA policies
Labs: RBAC and OWA policies
Module 7 – Mailbox Plans & CAS Policies
Mailbox plans
CAS mailbox plans
Lab : Editing mailbox plans
Module 8 – Mail Flow
Mail flow overview
Message tracing
Accepted domains
Remote domains
Connectors
Lab: mail flow rules and message trace
Module 9 – Compliance
Microsoft Purview
DLP policies
Archive mailboxes
Activity Explorer
Labs: DLP and archiving
Module 10 – Exchange Online Protection (EOP)
Anti-spam, anti-malware
DKIM, DMARC
Defender for Office 365
Safe Links, Safe Attachments
Lab : Defender for Office 365
Module 11 – Troubleshooting & Monitoring
Troubleshooters
SaRA
Health dashboards
Defender reports
Auditing
Labs: troubleshooting and reports

Course overview

36900 kr

3 days

Advanced

Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to get an opportunity that suits.

För samtliga utbildningar gäller våra
Allmänna Villkor.

Company-adapted course

The course can be adapted from several perspectives:
  • Content and focus area
  • Scope of application
  • Structure

In collaboration with the course leader, we make sure that the course meets your wishes

Expression of interest

Expression of interest