ITIL® 4 Strategist – Direct, Plan, Improve

ITIL® 4 Strategist – Direct, Plan, Improve

Översikt

Target Audience

  • individuals continuing of their journey in service management
  • ITSM managers and aspiring ITSM managers
  • managers of all levels involved in shaping direction and strategy or developing a continually improving team
  • existing ITIL qualification holders wishing to develop their knowledge.

The purpose of the ITIL 4 Direct Plan and Improve Qualification is:

  • To provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.
  • To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility

 

Prior knowledge

The ITIL Direct Plan and Improve module mandates completion of ITIL 4 Foundation as a prerequisite.

Course Description: ITIL® 4 Strategist – Direct, Plan, Improve

This module provides individuals with the practical skills necessary to create a ’learning and improving’ IT organization, with a strong and effective strategic direction.

The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.

It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.

ITIL 4 Strategist Direct, Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.

Therefore, it is the universal module, that will be a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.

Certification voucher is included in this course.

Acknowledgements. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Accredited ITIL 4 training is provided by Aim 4 Knowleedge AB, accredited by Peoplecert.

Ingen övrig information för tillfället

Kursöversikt

21 500 kr

3 dagar

Distans, Klassrum

Fortsättning

Engelska, Svenska

Slut i lager

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