Course overview

Design Thinking is a popular and powerful collection of processes and tools for working with agile development of products and services. Design Thinking is a so-called “Double Diamond” process in five steps, from problem description to testing of a solution with the aim of defining and concretizing solutions based on the needs of the target group.

Used correctly, it is a practical, iterative, user-centered approach to solving real problems, developing innovations to create original services, and competitive advantage.

Course Objective

The aim is to teach you the methodology of Design Thinking to give you the tools and processes to be able to develop systems, services or apps with high perceived quality and relevance for users.

Design Thinking is also such a popular method that you can effectively communicate with others in, for example, development teams who are also familiar with the concept.

Target Group

The training is suitable for developers, content developers, designers, project managers, requirements developers, clients, agile coaches, UX designers, information architects, pretty much anyone who is in any way involved in developing products and services for any target group.

Prerequisites

No special prior knowledge is required.

Certification

This course does not have any associated certification. Each participant who completes the course receives a course certificate.

Trainer

This course is delivered in collaboration with one of Informator’s partners.

More about the course

The philosophy of Design Thinking is not really a new method, but has its roots in ‘traditional’ UX and user-centered development. However, in recent years, DT has made a strong breakthrough as a way to efficiently run idea projects, especially in agile development environments and in Service Design. The method has, not unexpectedly, become popular in both the public sector, in small and large companies, and even start-ups.

The course includes the following elements

Design Thinking – background & definition
Introduction to Product Discovery
Design Thinking Phases
Empathize
Define
Ideate
Prototype
Test
Use of Problem Statements and Design Challenges
Usage patterns and user types and groups
Deliverables: Personas, empathy maps, Job To Be Done (JTBD), Customer Journeys, Scenarios, User Stories, etc.
Link to agile development
Review of some valuable digital tools

Course overview

1 day

Basic

Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to get an opportunity that suits.

För samtliga utbildningar gäller våra
Allmänna Villkor.

Company-adapted course

The course can be adapted from several perspectives:

Content and focus area
Scope of application
Structure

In collaboration with the course leader, we make sure that the course meets your wishes