Essentials for PMO Administrators
The number of organisations that are using and seeing the benefits of a PMO has grown dramatically in the last decade. Currently over 95% of organisations with a revenue > £700M have an established PMO*.
The House of PMO is a professional body for people working in a PMO that allows them to develop their skills and their PMO community.
This “Essentials for PMO Administrators” course is an entry-level introduction to the role of a delivery member of the PMO, defined as an Administrator. The course will cover the key aspects of working in a PMO, including an overview of project and programme management.
The course includes:
- Project and programme principles and terminology
- The key roles in a PMO
- The skills, knowledge and behaviour necessary to be a PMO administrator
*House of PMO, 2017.
A candidate will understand the role of the PMO Administrator and the context within which the PMO Administrator works. Specifically:
- P3M and PMO in context
- The four key roles within a PMO
- The competences required to successfully undertake the role of a PMO Administrator
This course Essentials is suitable for complete beginners and those currently in support roles within a PMO (for example Project Administrators, Project Co-ordinator and Project Support Officers). Also suitable for aspiring Project Managers with minimal project management knowledge.
No pre-course reading is required for this course.
This is a three day course, including the exam, which includes:
The PMO in Context, including:
- Characteristics of projects (Waterfall and Agile)
- Project and programme lifecycle phases
- Key documentation
- Services of a PMO
- The four key roles in a PMO
- The key skills, knowledge and behaviours of a PMO administrator
- Details of the key skills of a PMO administrator
P3M Delivery Support skills
- Delivering the PMO as a service
P3M Delivery Support – Specialist skills
- Risk management
- Issue management
- Information management
- Change control
- Financial management
- Reporting, insights and analysis
The exam is taken on the afternoon of the last day of the course. Some details about the examination:
- 60 multiple choice questions
- 45 minute duration
- 50% pass mark (30 marks out of 60)
Photographic identification is required to sit your exam. Examples include:
- Driving licence
- Work Badge
You are required to show the invigilator your photographic identification – failure to do so will mean you will not be allowed to sit your exam.