Microsoft 365 Messaging

This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. It is designed for those who are aspiring to be Messaging Administrators in a Microsoft 365 deployment.

The course helps to prepare the student for the Microsoft exam MS-203: Microsoft 365 Messaging

This course covers aspects of both Exchange Online and Exchange Server, as well as an Exchange hybrid environment. Those needing a more in-depth look at Exchange Online itself should consider course QAAEXOE Mastering Office 365 Exchange Online Administration For a more detailed look at planning and deploying Exchange hybrid, consider course QADEXHE Mastering Exchange Hybrid Deployments – Hands-on.

Audience profile

This course is aimed at those wanting to become Messaging Administrators in Microsoft 365.

A Messaging Administrator plans, deploys, configures, troubleshoots, and secures the messaging infrastructure in a hybrid and cloud enterprise environment. Responsibilities include managing recipients, mailboxes, transport, mail flow, administrative roles, threat protection, compliance, migrations, and client connectivity. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with other workload administrators and the Microsoft 365 enterprise administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

Accessing your courseware and registering attendance with Microsoft

To access your Official Curriculum (MOC) course materials you will need a Microsoft.com/Learn account. In Learn you will also be able to register your completion of the event and receive your achievement badge. You will be issued with a unique code during your event.

At the end of the course, the student should be able to:

• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, deploy and troubleshoot a hybrid environment
• Perform mailbox migrations

• Ability to navigate the Microsoft 365 admin center, the Exchange admin center, and the Microsoft 365 Defender portal
• Ability to create Domain Name System (DNS) records at an intermediate level
• Familiarity with Active Directory concepts such as centralized domain management, sites, and directory-based identity-related services
• Ability to write PowerShell commands at an intermediate level

Learning Path 1 – Plan and manage mail flow in Microsoft 365

Modules in this Learning Path:

• Manage mail flow
• Troubleshoot mail flow
• Manage mail flow rules

Lab: Create connectors
Lab: Create mail flow rules

Learning Path 2 - Manage message security in Microsoft 365

Modules in this Learning Path:

• Plan for message security
• Manage anti-malware and anti-spam policies
• Explore threat protection in Microsoft 365 Defender

Lab: Create hygiene filters

Learning Path 3 - Manage compliance in Microsoft 365

Modules in this Learning Path:

• Explore messaging compliance in Microsoft 365
• Explore messaging compliance in Exchange
• Manage Exchange Online archiving and auditing
• Manage Content Search

Lab: Manage message compliance

Learning Path 4 - Manage your Microsoft 365 messaging environment

Modules in this Learning Path:

• Manage authentication for messaging
• Configure organizational settings
• Configure organizational sharing

Learning Path 5 - Manage role-based permissions in Microsoft 365

Modules in this Learning Path:

• Manage administrator roles
• Manage user roles
• Analyze role-based permissions

Lab: Manage roles and permission policies

Learning Path 6 - Manage recipient objects and resources in Microsoft 365

Modules in this Learning Path:

• Explore the different types of Exchange recipients
• Create and manage Exchange recipients
• Manage email addresses, lists, and resources

Lab: Create and manage public folders
Lab: Create Exchange recipients
Lab: Create groups

Learning Path 7 - Manage Exchange hybrid settings and migrations

Modules in this Learning Path:

• Explore Exchange hybrid deployment requirements
• Plan and configure a hybrid deployment using the Hybrid Configuration Wizard
• Plan mailbox migrations
• Run mailbox migrations
• Troubleshoot hybrid deployments

Lab: Prepare Azure AD for a hybrid deployment
Lab: Configure your hybrid deployment
Lab: Test your hybrid deployment